Contact information

Neptunes Vanguard Born Of The Deep

Neptunes Vanguard LLC is committed to providing professional, timely, and accurate support. For questions regarding orders, product details, fulfillment, policies, or custom projects, contact us using the information below. Messages are typically answered within 1 to 2 business days during normal business hours.

  • Legal Entity
    Neptunes Vanguard LLC
  • Doing Business As
    Neptunes Vanguard Born Of The Deep
  • Email
    support@neptunesvanguard.com
  • Business Hours
    Monday to Friday 9:00 AM to 5:00 PM Eastern Time
  • Mailing Address
    P.O. Box 222, Northampton, Pennsylvania 18067, United States
  • Phone
    +1 (484) 275-0284

Order and Policy Questions

All orders are subject to the posted Terms of Service, Shipping Policy, Return and Refund Policy, and Privacy Policy. Support communications do not modify or override those policies unless confirmed in writing by an authorized representative of Neptunes Vanguard LLC.

For returns or replacement requests, customers must first contact us by email so the order can be verified and proper instructions issued. Unauthorized returns may be refused or disposed of in accordance with posted policy.

Dispute Resolution Notice

All disputes, claims, or controversies arising out of or relating to purchases, communications, or use of the Site are governed by the binding arbitration and governing law provisions contained in the Terms of Service. Contacting customer support does not waive, alter, or replace those provisions.

Communications Disclaimer

Customer service responses are provided for informational purposes only and do not constitute legal advice, warranty extensions, contractual modifications, or admission of liability. Neptunes Vanguard LLC reserves all rights under applicable law.

Policy Integration Notice. This policy is incorporated into and governed by the Terms of Service of Neptune’s Vanguard LLC.

Any dispute arising under or relating to this policy shall be resolved exclusively in accordance with the binding arbitration, limitation of liability, statute of limitations, and governing law provisions set forth in the Terms of Service.

In the event of conflict, the Terms of Service shall control except where mandatory consumer protection law requires otherwise.

NEPTUNES VANGUARD BORN OF THE DEEP™
© 2025 Neptunes Vanguard LLC. All Rights Reserved.